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Join our LINE friends! ➡︎ Claim your welcome gift

Membership Benefits & Terms

  1. Upgrade Gift
    After an order is completed, the system will automatically calculate your cumulative spending within the past 365 days. If the total spending reaches the upgrade threshold, your membership will be automatically upgraded and an upgrade gift will be issued.
  2. Example of Upgrade and Renewal Conditions
    If a member registers on January 20, 2021 and makes a purchase of $3,000 on the same day, reaching the VIP membership threshold, the system will automatically upgrade the member to VIP status.
    The membership validity period will be 365 days from the date of upgrade.
  3. Multiple Tier Upgrades
    If a member's purchase amount qualifies for an upgrade of two membership tiers at once, the upgrade gifts for both tiers may be granted cumulatively.
  4. Membership Downgrade
    If the renewal spending requirement is not met during the membership validity period, the membership will be downgraded after the expiration date.
    If an order that qualified for an upgrade is cancelled or returned within the 10-day appreciation period, the membership tier will automatically be downgraded, and PURE& reserves the right to reclaim the previously issued upgrade gift.
  5. Member Discounts
    Members can enjoy storewide discounts during their membership period. These discounts do not apply to special promotions, including flash sales, clearance items, or add-on purchase promotions. Coupons and storewide discounts cannot be used together at checkout.
  6. First Purchase Gift
    The first purchase gift will be included with the member’s first completed order. Each member account is eligible to receive this gift once only.
  7. Birthday Gift Credit
    Birthday gift credit will be issued 10 days before the month prior to the member’s birthday and will be valid for 45 days.
    Example: If the birthday is May 26, the birthday gift credit will be issued on April 20, and will remain valid for 45 days.
  8. Birthday Credit Refund Policy
    If birthday gift credit is used for an order and the order is returned, the birthday gift credit will not be refunded.
  9. Membership Region Limitation
    The current membership program is available only in Taiwan and Hong Kong / Macau regions (including Taiwan’s offshore islands).
  10. Coupon Usage
    Please refer to the coupon instructions for details regarding usage periods and redemption methods.
  11. Return Rate Policy
    To maintain fair use of membership benefits, if a VIP member’s return rate is considered excessively high, PURE& reserves the right to adjust the membership tier based on the return situation.
  12. System Disclaimer
    Membership registration is free of charge. Members understand and agree that the website may experience interruptions, delays, data transmission errors, or unauthorized access due to force majeure events, system failures, telecommunications issues, or human error. Members shall not claim compensation for such situations.
  13. Personal Use Only
    Membership accounts are for personal use only and may not be shared with others. If misuse is detected, PURE& reserves the right to terminate the membership.
  14. Right to Modify Promotions
    PURE& reserves the right to modify promotional activities and determine whether shopping credits will be issued.
  15. Service Changes
    PURE& reserves the right to modify or terminate any services, benefits, or promotional offers at any time.

Points Redemption Policy

  1. Reward Points Usage
    Reward points are exclusive benefits for PURE& members and are tied to a single member account. Points may not be transferred, gifted, converted into cash, or exchanged for change in any form.
  2. How Points Are Earned
    Members earn 1 reward point for every NT$1 spent on the PURE& official website. Shipping fees, coupons, and shopping credits are not included in the points calculation.
  3. Examples:
  4. Purchase NT$550 + Shipping NT$80 = Order Total NT$630
    → Points earned: 550 points (shipping fee excluded)
  5. Purchase NT$700 and qualify for free shipping = Order Total NT$700
    → Points earned: 700 points
  6. Purchase NT$1,000 – Coupon NT$100 = Order Total NT$900
    → Points earned: 900 points (discount amount excluded)
  7. Points Expiration
    All reward points earned through purchases will expire on January 10 of the following year. Any unused or unredeemed points will automatically expire and be removed from the account.
  8. Redemption System
    All point redemptions are processed automatically through the system. If there are serious non-human defects or damage during the redemption process, please contact the PURE& Customer Service Center for assistance.
  9. Right to Modify
    PURE& reserves the right to modify, change, or terminate this program at any time. Any updates will be announced on this page without prior notice.